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Rules and Regulations

LeSabre Online Store Rules and Regulations

§ 1 Data Pertaining to LeSabre Company, Address of Its Seat and Place of Business

  1. LeSabre is a brand and an online store, owned by Keep Invest Sp. z o.o. with its headquarters Warsaw, ul. Mariensztat 8, 00-302 Warszawa, Poland, with Tax ID No. (NIP) 118-209-30-53 and statistical No. (REGON) 146756696, entered into CEIDG (Central Registration and Information on Business)
  1. These Rules and Regulations define the rules for concluding transactions in LeSabre online store, available in www.lesabre.pl and www.lesabre.eu websites.
  2. Placement and confirmation of an order equals giving consent to all provisions and information contained in the Rules and Regulations.
  1. LeSabre company may be contacted the following ways:
    1. via postal service — delivery address:  LeSabre, ul.  Mariensztat 8, 00-302 Warszawa, Poland
    2. via electronic mail — email address: info@lesabre.pl
    3. via phone — phone numbers:  +48,733,845,854

5. Detailed information pertaining to company’s contact details may be found in “Contact” tab.

§ 2 Specification of Type and Scope of Services

LeSabre online store sells watches and jewellery via Internet. Orders are collected only via www.lesabre.pl and www.lesabre.eu websites.

§ 4 Terms and Conditions for Concluding Agreements for Rendering Electronic Services

1. All prices stated in LeSabre web pages are gross prices (include VAT).

The Method of Placing and Collecting an Order

  1. To place an order for selected goods the Buyer needs to add the selected goods to the Cart. The Buyer may modify the amounts of given goods in the Cart and, if needed, remove already selected goods. The Buyer may also select additional options (e.g. parcel’s insurance, method of delivery), the value of which, together with the value of the whole order, will be — each and every time — shown in the information chart. After completing the said actions the complete cost of the order is given.
  2. To place an order the Buyer needs to click “Order with obligation to pay” button. The Buyer is transferred to the page where a method of payment may be selected.
  3. Besides the basic procedure for placing orders given in the previous point, there is a possibility of placing an order via email, and in certain cases — via phone.
  4. The goods are delivered to the address stated in the order form.
  5. The Buyer may select from amongst one of the following methods of collecting orders:
    • Courier delivery;
    • Collection in person in the company’s seat.
  1. In the case of courier delivery the costs of delivering the goods are:

ïwhen making wire transfer to the Seller’s bank account — PLN x.

 

  • when making payment in arrears — PLN x.

 

  1. In the case of collecting the order in person, the Buyer is informed about the goods being ready to collect via email or phone.
  1. After placing an order the Buyer will receive confirmation of the order acceptance, sent onto indicated email address.

Methods of payment

  1. There are the following methods of payment available:
  1. Wire transfer, money order onto LeSabre’s bank account:

Keep Invest Sp. z o.o. ul. Mariensztat 8

00-302 Warszawa, Poland;

PKO Bank Polski

PLN Account No.:

 

PL84 1020 1026 0000 1102 0442 5674

EUR Account No.: BIC: BPKOPLPW

PL81 1020 1026 0000 1902 0442 5724

  1. Payment in arrears — cash payment to a courier when collecting parcel;
  1. Payment in the seat of the company — cash payment, credit or debit card payment.

Order fulfilment time

  1. Deliveries of the goods purchased in LeSabre online store are carried out by DPD Polska, DHL courier services and are insured.

Order fulfilment time is 2 working days.

If agreed with the Buyer, there is a possibility of settling other order fulfilment time.

  1. If the order fulfilment time, for reasons beyond the Seller’s control, would have to be longer,

the Buyer is immediately informed of this delay and may issue a disposition as per further order fulfilment, taking into account the new order fulfilment time, or withdraw from order fulfilment entirely or partially.

§ 5 Warranty Complaint Procedure

  1. In case the goods purchased in LeSabre store do not conform to the agreement, the Seller is responsible for this nonconformity through 2 years, counted from the date of purchase. The rights of the Buyer stemming from the abovementioned Act are void if the Buyer does not notify the Seller about nonconformity of goods with the agreement within 2 months from the moment of discovering this fact. In the case of a sale that is not a consumer sale, the provisions set forth in Articles 556–576 of the Civil Code are excluded.
  2. In the case of nonconformity of goods with the agreement, the claimed goods, together with a written statement of the type of nonconformity, demands in terms of the execution method of the rights stemming from the nonconformity, warranty card/certificate, and the proof of purchase should be sent to postal address of the Seller. The Buyer may also use the claim form available in the store’s website.

By stating the execution method of the Seller’s obligations, the Buyer has the right to demand the goods to be provided for the conformity with the agreement through free remedy unless the remedy or exchange are not possible and are connected with excessive costs. In such a case the Buyer has the right to withdraw.

  1. In any of the above cases, when the execution of the Buyer’s demands is connected with the delivery of the remedied goods, all delivery costs are borne by the Seller. The condition for accepting the return parcel by the Seller is filling the “declared value” filed of a consignment note with the price of purchase of the returned goods. The value is the value of insurance. The parcels, for which the declared value of insurance is not filled in a carriage note, will not be collected.
  1. The Seller, after receiving the claim form the Buyer, will reply

the Buyer’s demands within 14 calendar days from the date of the claim. The Seller will also be entitled to — if required by the character of a defect — to forward the claimed goods, together with the documentation of a claim, to a service, where the type and scope of nonconformity of goods with the agreement will be examined. If within the above specified deadline the Seller will not reply to the Buyer’s demands in any way, it shall be considered the claim was justified. The deadline of 14 days pertains to providing the Seller’s reply to the Buyer’s claim. The time of the Buyer’s demands execution stemming from the claim may be longer than 14 days, depending on the type and scope of nonconformity of goods with the agreement.

  1. If the Buyer’s demands stemming from the claim are considered justified, the remedied goods shall be sent to the Buyer by the Seller.
  1. The Seller is not responsible for defects that were known or — in a reasonable extent — should have been known to the Buyer in the time of purchase.

§ 6 Conditions of Withdrawal for Convenience

  1. According to the Act of 30 May 2014 on the rights of consumers (Journal of Laws of 2014, item 827), the consumer has the right to withdraw for convenience within fourteen days from the moment of concluding the agreement, on the basis of regulations stemming from the provisions for remote agreements. The right indicated herein pertains to the consumer sale, thus it is applicable for sales to physical person that makes the purchase for the purpose not connected with professional or business activities. In order to withdraw, the consumer is obliged to inform the store in writing about surrendering the product within 14 days from the moment of concluding the agreement.
  2. Exemplary template of the withdrawal may be downloaded from the store’s website.
  3. The consumer is obliged to immediately return the ordered goods to the Seller or deliver it to a person authorised by the Seller to collect them, however not later than 14 days from the day of withdrawal. In order to keep the deadline it is enough to return the goods within the deadline.
  4. The consumer is responsible for reduction of the value of the goods that stems from using the goods in a way beyond necessary to determine the character, features and functioning of the goods.
  5. If the right to withdraw is exercised, the returned goods must be

returned at the consumer’s expense via courier service, with the parcel insured to the full value of the goods.

6.The Seller books the payment back via the same method the payment was made by the Buyer unless the Buyer explicitly agreed to another method of refund  that is not connected with any costs for the Buyer.

  1. The Seller may hold the refund  until the Seller collects the returned goods or the proof the Buyer shipped the goods back, depending on whichever takes place first.
  2. If the right to withdraw is exercised according to

the provisions of this paragraph, the Seller is obliged to reimburse the Buyer only with the cheapest, standard means of goods delivery, even if the Buyer selected a more expensive method.

§ 7 Final Provisions

  1. Information contained in web pages of LeSabre online store do not constitute an offer within the meaning of the Civil Code. The Buyer, through placing the order via mechanisms available in the store’s internet pages, makes a purchase offer of given goods and on conditions stated in the description of a product. The time of purchase/sale agreement conclusion is effective with written confirmation of goods collection by the Buyer.
  2. LeSabre store team do their utmost to have the descriptions and technical data of the products on sale in the store consistent with actual state. However, in every case, when the data (including descriptions and technical data of products) presented in the store’s website on the day of placing an order by the Buyer would not be consistent with the actual state, the Buyer, within 14 days from the date of purchase, has the right to withdraw for convenience, according to the provisions of law pertaining to withdrawal from remote agreement.
  3. LeSabre store reserves the right to refuse to carry out an order in the case, when cooperation history undermines credibility and reliability of the Buyer.

§ 8 Privacy Protection and Other Rights

  1. Order placement equals a consent to have the Seller store and process personal data included in the order according to the provisions of the Act on personal data protection in force (Journal of Laws No. 133, item 883).
  2. Display of the content of the Store in the Internet does not constitute a commercial offer within the meaning of Art. 543 of the Civil Code.
  3. All indicated items and names are used solely for the purpose of identification and may be reserved trade marks of their respective owners.

 

INSTRUCTION ABOUT THE RIGHT FOR WITHDRAWAL

CUSTOMER COMPLAINT FORM